Question is the Way

Current Interests

Diving into the realm of UX design, I'm constantly driven by intriguing questions that fuel my curiosity and passion:

  • How do we infuse Human-centered AI with authenticity? Are we aiming to create AI that mirrors human-like qualities, or do users seek something entirely distinct from the human experience?

  • What expectations do users harbor when engaging with wellness chatbots? Are they seeking empathetic companions or reliable sources of guidance?

  • Building trust in AI healthcare solutions is paramount. How can we cultivate trust in digital platforms designed to safeguard our well-being?

  • Delving deeper, I explore how haptic and nudging design elements can elevate user engagement with services, fostering meaningful interactions that resonate.

  • Can the incorporation of live action features on lock screens revolutionize telehealth services, addressing the challenge of low attrition rates and fostering sustained user engagement?

  • With GenAI's advanced natural language processing capabilities, can we unlock new pathways for emotional cognition and EQ development, propelling mental wellness to new heights?

  • Venturing into the world of Extended Reality (XR), I ponder its potential to fortify social resilience, creating immersive environments that empower and connect.

What sparked my interest

My Journey

In the tumultuous year of 2020, amidst the chaos of a global pandemic, I witnessed firsthand the profound impact of pandemic-induced "corona blues" on those closest to me. As the shadows of uncertainty lingered even after the pandemic's passing, I became increasingly impassioned about the importance of prioritizing mental well-being in our daily lives. This fervor led me to conceptualize innovative solutions, such as a chatbot-driven service for mental health tracking and a virtual reality ensemble service to rekindle lost community connections.

Fast forward to 2022, my fascination with integrating AI into healthcare took center stage. Immersed in the world of research, design, and product management, I embarked on a transformative journey at DESIS Lab, contributing to the development of AI-driven digital therapies for tuberculosis patients.

Along this path, I encountered the intricate web of challenges within the digital health landscape:

  • The intricate dance between doctors, systems

, and patients unveiled complexities that begged for innovative solutions:

  • Doctors overwhelmed by high workloads and lacking resources to address patient concerns yearned for streamlined communication channels.

  • Patients, grappling with vulnerability and uncertainty, sought clarity and support amidst the labyrinth of medical processes.

  • Systems, burdened by legal constraints and data-sharing hurdles, struggled to facilitate seamless interactions.

Navigating these challenges, I recognized the pivotal role of technology in revolutionizing healthcare delivery. Yet, I understood that true transformation requires a holistic approach—one that embraces empathy, collaboration, and human-centered design principles in the usage of healthcare technologies. Anchored in this ethos, I forged ahead, driven by a singular purpose: to bridge the divide between technology and humanity, crafting solutions that resonate with the soul.

How I’m preparing for the next steps

Current Academic Status

In parallel, my intrigue with GenAI's potential in mental health and wellness deepened, leading me to collaborate with a dynamic startup in developing cutting-edge wellness chatbots for Gen Z.

Furthermore, my academic journey at Parsons MFA Design and Technology has equipped me with a unique blend of technical prowess and creative ingenuity. Through the lens of the Global Mental Health Minor, I've delved into the nuances of emotional well-being, gaining invaluable insights into the complexities of modern mental health challenges.

Furthermore, I am an avid enthusiast of learning and relentlessly pursue opportunities for engaging discussions in the realms of health tech and HCI. Here's a glimpse of some of the recent meetups and conferences I've eagerly participated in:

  • (Upcoming: CHI 2024, 2024 Columbia Business School Digital Health Summit)

  • HealthNext Summit 2024 : AI

  • Columbia Business school Healthcare Conference 2024

  • NY Tech Week 2023

  • 2023 HCI Korea : Re-Union

As I reflect on my journey, I'm filled with a sense of purpose and excitement for the road ahead. If you're intrigued by my story and share a passion for innovation and human-centric design, I invite you to connect. Together, let's push the boundaries of possibility, reshaping the future of UX design one transformative idea at a time.

How I contribute to my team's goals

Professional Expertise

If you're intrigued by these inquiries or have similar musings of your own, I invite you to join me on this journey of exploration and innovation. My expertise shines through in:

  • Meticulous quantitative and qualitative UX research,

  • Interaction Design grounded in user mental models and behavioral psychology,

  • Conducting strategic usability testing to refine and delicate user experiences,

  • Adeptly managing products, facilitating seamless communication with developers.